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Booking Terms

Cancellation Policy:

More than 48 hours notice - Guests may reschedule their reservation for another date. If Guests are unable to reschedule, an administration fee of $20 will be charged.

Less than 48 hours notice - an administration fee of $20 plus a cancellation fee equivalent to the first night's tariff will be charged.

Public holidays / long weekends - an administration fee of $20 for any cancelled bookings. Management requires seven (7) days notice prior to the check in date for any cancellation on public holidays and / or long weekends. Failure to do so will incur an administration fee of $20 plus a cancellation fee equivalent to the first night's tariff will be charged.

If Guests fail to arrive on the day of reservation and do not notify management, a cancellation fee equivalent to 100% of the total tariff will be charged.

If Guests change their departure date after check in, there will be no refund for early check out unless the suite is re-let for the remainder of the booking.

Our full Terms and Conditions can be found on our website.

Conditions of Use

Check In 2:00pm
Check Out 10:00am
Late Check Out Fee (by noon) $10.00 per hour or part thereof.
Late Check Out Fee (after noon) Full day tariff applies
Late Check Out requires prior arrangement and is subject to availability.
Failure to check out by 10:00am will indicate that the Guest is extending and therefore a further day's tariff could be charged to their account.

No more than the allocated persons are permitted to occupy the suites without prior authorisation by management. Additional charges may be incurred for extra persons.

No illegal acts or damage to the suite or its contents is permitted to take place and the Guest must keep the suite in a reasonably clean and sanitary manner. Management reserve the right to charge Guests additional fees in the event of smoking to cover the cost of any required cleaning or repairs.

All guests are required to not make any noise or conduct any activity which might disturb the peace and quiet of other guests and / or neighbours.

All suites are non-smoking suites therefore smoking inside is not permitted. Ashtrays are provided outside each room and at the pool area. Management reserve the right to charge Guests additional fees in the event of smoking to cover the cost of carpet steam cleaning, curtain dry cleaning, washing of bedspreads, blankets, etc.

Pets are not permitted in the suites. Management reserve the right to charge Guests additional fees in the event of pets in the suite to cover the cost of fumigation, cleaning, etc.

Our full Terms and Conditions can be found on our website.