THE SUMMER HOUSE Cancellation Policy: Cancellations must be made in writing. In the event of written notice of cancellation more than 28 days prior to arrival, booking funds will be refunded less a 20% cancellation fee which covers the processing fee and any fees or commissions associated with the booking. Where written notification of a cancellation is received less than 28 days in advance of the holiday, no refund will be given, however, the reservation may be rescheduled to another equivalent period subject to availability. If, for any reason, a booking is made and taken at an incorrect nightly or package rate, then the booking can be retained subject to payment of the correct rate or cancelled without cancellation fee at the sole discretion of the owner/manager. The guest shall be liable for payment of the full rental whether or not occupation of the property occurs. Guests are advised to take out comprehensive holiday cancellation insurance to cater for any unforeseen circumstances. Important note re COVID-19. Please be aware of the current risk of travel restrictions being imposed due to COVID-19, which may not be covered by travel insurance. If you are unable to travel due solely to mandatory travel restrictions and/or lock-downs, we will assist you with moving your booking within 12 months of cancellation. If you instead request a full cancellation, booking funds will be refunded less a 5% cancellation fee.
Conditions of Use
THE SUMMER HOUSE No smoking No pets SIZE OF PARTY The number of guests occupying the property for the holiday must not exceed the number specified on the online Booking Form. If for any reason there is a change to the number of guests occupying the property, please advise Mischa Way immediately on 0411 884 844. Maximum number must not exceed 6 guests. The property must be occupied by the person nominated in the booking form. If for any reason, the person occupying the property is to be different to the person booking the property, the owner, (Mischa Way) must be notified by email nominating the occupier and written owner approval must be received by the occupier for such usage. If the person booking or as nominated is not the occupier, then the owner reserves the right to cancel the booking and the non-conforming guests may be required to vacate the property immediately without refund. UNDER NO CIRCUMSTANCES ARE PARTIES ALLOWED IN THE HOUSE. Please note that due to regulations, this property is available for accommodation purposes only, and any other use constitutes a breach in our contract with guests. The property manager has been instructed to close down any large unauthorized gathering of people at the property, and guests may be required to vacate immediately. GUEST RESPONSIBILITY Guests are expected to look after and take all reasonable care of the property and all the furnishings and equipment included in the property and to observe the “No Smoking Inside” requirement for the duration of the holiday. Any faults, damages or breakages must be reported to Mischa Way as soon as possible. Guests (You) are liable for any and all damage to the property or loss of, and any damage to, the contents of the property during Your holiday occupation. At the end of the holiday rental, You must pay SLR Margaret River Holiday Homes upon demand the repair or replacement cost (as reasonably determined by SLR Margaret River Holiday Homes) for any and all damage to the property or loss of, and any damage to, the contents of the property. SECURITY AGAINST LOSS OR DAMAGE TO THE PROPERTY: One week prior to arrival at The Summer House, the guest who made the booking will be emailed a Property Security form and will be required to provide their current credit card number, details and signature to The Owner. Credit card details are securely processed as a pre-authorisation immediately prior to stay as an alternative to cash Holiday Rental Bond. Pre-authorisation will be cancelled and credit card details destroyed following a post stay inspection of the premises subject to the booking terms and conditions and provided the premises and contents are left in the same condition as at the start of booking.In providing your nominated Credit Card for payment or pre-authorisation for Holiday rental or security against any damage to the property or contents, You guarantee that You are authorised to use the nominated Credit Card to meet Your payment obligations under SLR Margaret River Holiday Homes Terms and Conditions and authorise SLR Margaret River Holiday Homes to debit amounts from, or credit funds to, the nominated Credit Card in respect of outstanding fees and or repairs or replacement costs for any property or contents damage, theft or other loss identified. SLR Margaret River Holiday Homes will debit any outstanding fees and or repairs or replacement costs as soon as practicable after the relevant costs are incurred.If there are insufficient funds available in the nominated Credit Card to meet Your payment obligations under these Terms and Conditions; or a transaction on the nominated Credit Card is declined for any reason, save for the negligence of, or willful misconduct by, SLR Margaret River Holiday Homes You will be charged a Dishonour Fee by SLR Margaret River Holiday Homes. It is the responsibility of You the guests to ensure that all doors and windows are securely locked and that the property is left in a clean and tidy state at the end of the holiday. In the event that the property is not left clean and tidy You will be liable for the cost of excess cleaning.LINEN, TOWELS & EQUIPMENT Unless otherwise stated the accommodation includes the supply of all linen. This includes pillows, continental quilts, bed sheets, bath towels & bath mats, and tea towels. The supply of bed linen and bath towels is included in the price. Beach towels are not included. Tennis racquets and balls are not included.