Booking Terms

Cancellations made within 30 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 60+ days notice incur an administration charge of 30% of total booking fee.Cancellations made with 30 to 60 days notice incur an administration charge of 50% of total booking fee.We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.PLEASE NOTE: In the event of government enforced state and territorial border closures which will directly impact your reservation by preventing you from travelling to and staying at our accommodation, we will offer you a voucher for the total amount paid to be used at a future available date. Vouchers are not refundable for cash and must be used within 18 months of date of issue. All issued vouchers are for use at all Parnella properties.

Conditions of Use

No smoking.No pets.No parties. Camping on the property is not permitted.Your reservation is for the total number of guests nominated at the time of making your booking. Additional unpaid guests are not permitted to stay under any circumstances.Unfortunately, we are unable to offer early checkins or late checkouts.