Booking Terms

Due to the unprecedented situation that is taking place with the COVID-19 virus all cancellations on bookings made from the 18/3/2020 will be provided with a 12 month credit for future travel. Please contact us for further details.



Conditions of Use

Please ensure you have your booking confirmation with you upon arrival at the sanctuary to check in for your tour.

If attending an evening tour, please be aware that doors will be locked 10-15 minutes after commencement of the tour, visitors arriving later than this will not be able to enter.

No smoking!