Cancellations must be made in writing. In the event of written notice of cancellation more than 28 days prior to arrival, booking funds will be refunded less a 20% cancellation fee which covers the processing fee and any fees or commissions associated with the booking. Where written notification of a cancellation is received less than 28 days in advance of the holiday, no refund will be given. However, the reservation may be rescheduled to another equivalent period subject to availability. If, for any reason, a booking is made and taken at an incorrect nightly or package rate, then the booking can be retained subject to payment of the correct rate or cancelled without cancellation fee at the sole discretion of the owner/manager. The guest shall be liable for payment of the full rental whether or not occupation of the property occurs. Guests are advised to take out comprehensive holiday cancellation insurance to cater for any unforeseen circumstances.
Conditions of Use
SIZE OF PARTY
The number of guests occupying the property for the holiday must not exceed the number specified on the online Booking Form. If for any reason there is a change to the number of guests occupying the property, please advise Christine Bout, representing Burra Station Bed and Breakfast, on 0409623237. Maximum number must not exceed 4 guests. If approval is given for a change in the number of guests, an additional charge will be payable for each extra guest. The property must be occupied by the person nominated in the booking form and they must be at least 18 years old. If for any reason, the person occupying the property is to be different to the person booking the property, Christine Bout must be notified by email prior to check-in nominating the details of the proposed occupier and written owner approval must be received for such usage. If the person booking or as nominated is not the occupier, then the owner reserves the right to cancel the booking and non-conforming guests will be required to vacate immediately without refund.
UNDER NO CIRCUMSTANCES ARE PARTIES ALLOWED IN THE HOUSE.
Please note that due to regulations, this property is available for accommodation purposes only, and any other use constitutes a breach in our contract with guests. The property manager has been instructed to close down any large unauthorised gathering of people at the property, and guests will be asked to vacate immediately.
Guests are expected to look after and take all reasonable care of the property and all the furnishings and equipment included in the property and to observe the “No Smoking Inside” requirement for the duration of the holiday. Any faults, damages or breakages must be reported to Christine Bout on 0409623237 as soon as possible. Guests will be liable for any breakages or damages caused to the property during the guest’s holiday occupation and all costs of repair and replacement shall be payable upon demand to the Owner or Booking Agent. At check in the customer’s credit card details may be collected by the Booking Agent for pre-authorisation security for any extra charges payable if any damage or breakages occur during the guest's stay. It is the responsibility of the guests to ensure that all doors and windows are securely locked and that the property is left in a clean and tidy state at the end of the holiday. In the event that the property is not left clean and tidy, the guest will be liable for the cost of excess cleaning.
LINEN, TOWELS and EQUIPMENT
Unless otherwise stated the accommodation includes the supply of all linen. This includes pillows, continental quilts, bed sheets, bath towels and bath mats, and tea towels. The supply of bed linen and bath towels is included in the price.