Booking Terms

To immediately confirm your booking, choose the room type or private group size you want and date(s) to stay. Pay now by credit card. Use our secure online payment facility. Immediate confirmation of your stay will be emailed to you, listing all details.
CANCELLATION POLICY: PRIVATE GROUP bookings of whole lodge incur $500 admin/cancellation fee immediately once booking is made. 100% of booking cost is payable & non-refundable within 40 days before listed date of arrival. INDIVIDUAL ROOM booking cancellations made more than 72hrs prior to listed arrival time/date incur 30% administration fee of total booking cost. Cancellations made within 72hrs of listed arrival time/date incur 100% cancellation booking fee.
Guests should purchase travel insurance to cover any unforeseen circumstances. If Bilpin Country Lodge is unable to provide accommodation as booked, alternative accommodation in the local area of equal/superior grade will be provided or a full refund will be provided.

Important note RE: COVID-19. Please be aware of the current risk of travel restrictions being imposed due to COVID-19, which may not be covered by travel insurance. If you are unable to travel due solely to mandatory NSW Government travel restrictions and/or lock-downs, we will assist you with moving your booking to another date within maximum 24 months of date you're initially booked in to stay. Alternatively if you choose to cancel your stay, then standard cancellation conditions listed above apply.

Conditions of Use

NO SMOKING inside lodge. There's a covered smoking area on the verandah. Breakfast for guests is provided daily on 'self service' basis. Specific breakfast items/foods are listed above. All other meals are self catered. We're PET FRIENDLY - dogs are welcome to stay at the lodge & explore the grounds. Dogs arn't permitted to sleep inside the house. They must sleep in our comfy & heated lodge kennel(s) or on verandah or in guest cars. We recommend you bring bedding for your dog. Dogs are not permitted inside the house/lodge or guest bedrooms at anytime. There is also a fully fenced DAY USE dog yard available. Owners are responsible for their dog(s) behaviour at all times. If their dog is disturbing other guests, farm animals or neighbours then owners must control their dog. Dogs are not allowed to be left constantly barking. Owners who do not control their dog(s) or do not comply with the above rules will be required to depart the lodge. No refunds will be given. Following are NOT PERMITTED at Bilpin Country Lodge. Weddings, bucks nights/weekends, hens nights/weekends or noisy LATE NIGHT or ALL NIGHT parties and/or LOUD OUTDOOR MUSIC or AMPLIFIED MUSIC anytime are NOT PERMITTED. All guests must be considerate of other guests & lodge neighbours at all times. Anti-social behaviour of any kind is not permitted. Specifically if you or your children are asked to be quiet then YOU MUST be quieten down. If you are asked to control your children or your family members or guests, then you MUST comply. If you breach these rules and/or won't comply with reasonable requests from management, you may be asked/required to depart the property. No refunds will be given. Children must be supervised at all times. Safety of children is parents responsibility at all times. Any items of lodge property under your control that are damaged, lost or stolen during your stay must be paid for in full.