Cancellation if caused by the guest, money paid is not refundable unless the house is re-let for the entire period. If it a refund is made due to the property being relet then a 20% cancellation fee will apply.
Conditions of Use
Please ensure that you have read and agreed to our standard terms and conditions below before confirming your booking.
Terms and Conditions of Temporary Accommodation at Endellion
Payment of the rental constitutes the guests acceptance of these Terms and Conditions.
The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most guests will respect our property, but the occasional abuse requires that we state the following conditions.
The number of Guests must not exceed the number stated on the Confirmation Notice, or subsequently agreed in writing or email. Fees will apply for excess guests not agreed with the owners in advance.
Parties and Functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in additional payments.
Damage, Breakages, Theft and Loss are the tenant’s responsibility during their stay.
Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 10.30am at the latest, to allow time to prepare property for next guests.
Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination of rental.
A credit card number will be held, and if necessary used to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared etc.
Pets are not allowed unless specific arrangements have been made in writing with the owner.
Smoking is not permitted anywhere inside the House or Garden Cottage.
Loss - the owners take no responsibility for the tenant’s personal property.
Variations to these conditions may only be made by prior arrangement with the owner in writing.