• Security Deposit/Bond of $150 is payable via credit card which will be returned within 48 hours of departure providing no damage has occurred or additional cleaning is required.
• The properties are cleaned before you arrive and after your stay, but we do ask that a general tidy up has been carried out prior to vacating.
• The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
Cancellation Policy: At least 72 hours notice is required by this property for cancellations of this room offer. If a cancellation is made within 72 hours of check in time, you will forfeit the full amount for the first night cancelled. If cancelled after commencement of stay, no refund is payable. A $30.00 administration charge applies to each booking cancellation.
Conditions of Use
• The number of guests should not exceed the number stated on the booking or subsequently agreed in writing or email. Fees will apply for excess guests not agreed with the owners in advance.
• Parties and functions are not permitted. The price charged is for domestic/family use only and not commercial. Use contrary to this may result in loss of your bond and/or additional payments.
• Damage, breakages, theft and loss of any property are the tenant’s responsibility during their stay.
• Departure - check-out time is by 11:00am, unless otherwise agreed, to allow time to prepare the property for next guests.
• Disturbance to our neighbours, including excessive noise, is prohibited and may result in immediate termination of rental and loss of bond.
• Pets are permitted as long as specific prior arrangements have been made with the owner.
• Smoking is strictly prohibited indoors at Benson Lodge or Benson House.
• Loss - the owners take no responsibility for the tenant’s personal property. In addition, renters are expected to secure the property in their absence.