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Conditions of Use

BUHWI BIRA STUDIO - TERMS AND CONDITIONS

1. ACCEPTANCE & RESPONSIBILITY 
It is important that you read and understand these Terms and Conditions prior to booking. The following Terms and Conditions will apply to your stay at BUHWI BIRA BYRON BAY STUDIO. We only accept bookings on the Terms and Conditions outlined in this document. Payment of the Deposit constitutes acceptance of these Terms and Conditions. 

2. CHECK IN/ OUT 
Check-in time is not before 2.00pm 
Checkout is STRICTLY 10:00am.  

3. PAYMENT 
Credit Card - at time of booking 

4. CANCELLATION - 
If a guest cancels a confirmed booking more than 3 months prior to check in, the deposit will be returned less a $150 cancellation fee. Note the initial booking fee and any credit card charges are non-refundable.  ??If a guest cancels a confirmed booking less than 3 months prior to check in there is no refund
No refund is made on the unused portion of rent, if guests vacate the property prior to their departure date.

5. TRAVEL INSURANCE - Holiday plans can be disrupted & Management are not responsible for any injuries, illness or accidents or natural disasters that may occur prior to holiday or whilst staying at our property on holiday & we are aware that cancellation fees can be expensive. 
Please see our recommendation:  www.travelinsurancedirect.com.au

6. SECURITY BOND 
The Credit Card authorisation that was provided to Management upon confirmation of your Booking may be charged against for any damage loss or expense incurred by Management as a result of your breach of these Terms & Conditions. Examples of this include but are not limited to breakage, damage, excess cleaning requirements or extra guests beyond those declared etc. The cost of a standard clean is included in the tariff charged.

7. UNAVAILABILITY 
If the Property becomes unavailable for your occupancy due to unforeseen circumstances (eg. fire, storm, damage, etc) then Management will inform you immediately and endeavour to obtain suitable alternative accommodation for your occupancy; failing which any moneys paid will be refunded in full.

8. NOISE, Parties and Functions - Strictly Prohibited 
No undue noise, please observe silence when entering and leaving the premises, no  behaviour which is  offensive or a embarrassment to others and all noise to cease by 10pm. 

9. LINEN AND TOWELS 
We supply all  linen &  towels.

10. PETS ARE STRICTLY NOT ALLOWED 
No pets are allowed under any circumstances either onto the Property. 

11. PROBLEMS OR COMPLAINTS/REPAIRS 
In the case of any problem or complaint, you must inform Management at the earliest opportunity so Management has the chance to rectify the situation as quickly and efficiently.  You must allow repair/service access to the property during reasonable hours.  Any complaint, which cannot be resolved locally, must be notified in writing to Management prior to departure from the Property.