Cancellation or change of booking is to be made by email only. In the event of a cancellation by our guests, the $200 security bond will be refunded in full; plus if cancellation is more than 28 days before scheduled arrival, the booking funds will be refunded less a 20% cancellation fee; if cancellation is 7 to 28 days before scheduled arrival, the booking funds will be refunded less a 50% cancellation fee. For cancellations made less than 7 days before scheduled arrival, no refund (other than $200 security bond) will be given. However, cancelled reservations 7 days or more before scheduled arrival may be rescheduled to another equivalent period and duration subject to availability.
Important note re COVID-19. Please be aware of the current risk of travel restrictions being imposed due to COVID-19, which may not be covered by travel insurance. If you are unable to travel due solely to mandatory travel restrictions and/or lock-downs, we will assist you with moving your booking to within 12 months of cancellation. If you instead request a full cancellation, booking funds will be refunded less a 20% cancellation fee
Thank you, WBHH.