Cancellations made within 21 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 21days notice incur an administration charge of 30% 0f total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. No refund for Jazz week-end if less than 5 weeks notice given. Management is not responsible for the loss or theft of any personal items/money or personal indemnity during your stay.Any damage made by you or your guests during your stay are to be paid for.