Cancellation and Refund Policy
We have penalties if a tour position/booking/reservation is cancelled close to the time of departure. The penalties may also apply in cases of sudden injury or illness. We recommend you cover yourself by obtaining travel insurance.
Cancellation Penalties are as follows:
72hrs or more notice - full refund*
Under 72hrs - no refund*
Please Note: The Cancellation of your booking/reservation must be in writing
* Where bookings/reservation is made through a third party, and the conditions of that party differ from ours, the most stringent condition shall apply. Where agents take an administration fee during refunds, the refund amount specified in our conditions will be reduced by such a fee.
In the unfortunate event where by a tour for unforeseen circumstances and outside of our control is cancelled, a full refund will be provided; however Townsville Military Tours accepts no responsibility for any other incurred cost or otherwise associated costs that may be incurred as result of any such cancellation.