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Booking Terms

Cancellations

When Longhorn YOUnique Tours cancels a tour the customer will be offered an alternative date. If an alternative date cannot be agreed a full refund of monies paid will be organised.

Once your booking has been made our cancellation policy is:

Single day tours cancellation policy:
Once a booking has been made a 10% cancellation fee to cover administrative expenses applies.
If cancelled within 14 – 3 days before tour departure, 20% cancellation fee of total fare applies.
If cancelled within 72 hours prior to tour departure, 100% cancellation fee of total fare applies.

Multi day tours cancellation policy:
Once a booking has been made a 10% cancellation fee to cover administrative expenses applies.

If cancelled within 30 - 8 days prior to tour departure, 50% cancellation fee of total fare applies.
If cancelled within 7 - 3 days prior to tour departure, 80% cancellation fee of total fare applies.
If cancelled within 72 hours prior to tour departure, 100% cancellation fee of total fare applies.