Cancellation Policy: Please provide notice of cancellation or changes to your booking in writing (via email). For cancellations made more than 28 days prior to arrival, booking funds will be refunded less a 20% cancellation fee. For cancellations made more than 14 days prior to arrival, booking funds will be refunded less a 50% cancellation fee. For cancellations made less than 14 days in advance of arrival, no refund will be given, however, the reservation may be rescheduled to another equivalent period subject to availability. Note: Quotes will be obtained for cleaning of upholstery of the Sofa lounge which will be discussed should guests have pets inside the cottage. Guests are advised to take out comprehensive travel insurance to cater for any unforeseen circumstances.Important note re COVID-19. Please be aware of the current risk of travel restrictions being imposed due to COVID-19, which may not be covered by travel insurance. If you are unable to travel due solely to mandatory travel restrictions and/or lock-downs, we will assist you with moving your booking within 12 months of cancellation. If you instead request a full cancellation, booking funds will be refunded less a 5% cancellation fee.