Booking Terms

To immediately confirm your booking, choose the room you want and date(s) to stay. Pay now by credit card. Use our secure online payment facility. Immediate confirmation of your stay will be emailed to you, listing all details.
CANCELLATION POLICY: Private group bookings of whole lodge incur $500 cancellation fee immediately once booking is made. 100% cancellation fee is payable within 40 days before listed date of arrival. Individual room booking cancellations made more than 3 days prior to date of arrival incur 30% administration fee of total booking cost. Cancellations made within 3 days of date of arrival incur 100% cancellation booking fee.
We encourage guests to purchase travel insurance to cover any unforeseen circumstances. If Bilpin Country Lodge is unable to provide accommodation as booked, alternative accommodation in the local area of equal/superior grade will be provided or a full refund will be offered.

Important note RE: COVID-19. Please be aware of the current risk of travel restrictions being imposed due to COVID-19, which may not be covered by travel insurance. If you are unable to travel due solely to mandatory travel restrictions and/or lock-downs, we will assist you with moving your booking to another date within maximum 12/18 months of cancellation date. If you instead require a full cancellation then cancellation conditions listed above will apply.