Booking Terms

To immediately confirm your booking, choose the room type or private group size you want and date(s) to stay. Pay now by credit card. Use our secure online payment facility. Immediate confirmation of your stay will be emailed to you, listing all details.
CANCELLATION POLICY: PRIVATE GROUP bookings of whole lodge incur $500 admin/cancellation fee immediately once booking is made. 100% of booking cost is payable & non-refundable within 40 days before listed date of arrival. All private groups staying must prepay a minimum $500 damage bond. Is refunded after your departure once our staff clean and check the lodge. INDIVIDUAL ROOM booking cancellations made more than 72hrs prior to listed arrival time/date incur 30% administration fee of total booking cost. Cancellations made within 72hrs of listed arrival time/date incur 100% cancellation booking fee.
Guests should purchase travel insurance to cover any unforeseen circumstances. If Bilpin Country Lodge is unable to provide accommodation as booked or must cancel your booking, alternative accommodation in the local area of equal/superior grade will be provided or a full refund will be provided.

Important note RE: COVID-19. Please be aware of the current risk of travel restrictions being imposed due to COVID-19, which may not be covered by travel insurance. If you are unable to travel due solely to mandatory NSW Government travel restrictions and/or lock-downs, we will assist you with moving your booking to another date within maximum 24 months of date you're initially booked in to stay. Alternatively if you choose to cancel your stay, then standard cancellation conditions listed above apply.