Booking Terms

All bookings are accepted on the basis that you have read, understood and agree to abide, and be bound, by the following Terms and Conditions and House Rules. Silverleaf Cottage is SMOKE FREE, without exception. CHECK IN TIME: 2.00pm CHECK OUT TIME: 10.00am KEYS Upon payment in full of your accommodation and booking fees you will be sent details regarding keys. All guests are responsible for the safekeeping of accommodation keys/remote controls and call out fees are payable if a replacement key is required after hours. Replacement keys are $60 and will be deducted from bond (if applicable) or credit card. Should lost keys be returned the replacement key monies will be refunded. All keys are to be returned to the key safe no later than 10.00am on your departure date. Late checkouts without prior arrangement will be charged at full daily rental without exception. CANCELLATIONS All monies paid are non-refundable. However, in exceptional circumstances, if you cancel or fail to use your holiday accommodation booking, a refund may be payable (after deduction of $50.00 Administration Fee) if the accommodation is able to re-booked for the same period. Changes to date of booking are subject to availability and must be made at least 7 days prior to initial booking. A fee of $50 applies to change booking within 48 hours of initial booking.