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Booking Terms

LAKESONG - TERMS AND CONDITIONS - HOUSE RULES - BOND FORM

1. DEFINITIONS

“Booking” means the period for which you have paid to stay at the Property.
“Property” means LAKESONG@LENNOXHEAD and all its fixtures, fittings and equipment. “Management” means the owners and managers of the Property.
"Guests" means the persons who stay overnight in the Property during the Booking. "Visitor" means a person a Guest permits to visit the Property during the Booking.

2. ACCEPTANCE & RESPONSIBILITY.

It is important that you read and understand these Terms and Conditions prior to booking. The following Terms and Conditions will apply to your stay at LAKESONG@LENNOXHEAD. We only accept bookings on the Terms and Conditions outlined in this document.

Payment of the Deposit constitutes acceptance of these Terms and Conditions.

3. CHECK IN/ OUT

Check-in time is not before 2:00pm on the arrival date and check out time is not later than 10:00am on departure date.

Checkout time is strictly 10:00am. Late fees will apply after this time

You must notify Management of expected arrival time & A MOBILE CONTACT NUMBER must be provided at least 2 days before arrival so communication can be continued whilst at property.

Check-in/check-out and key collection/return procedure will be as follows - Keys will be available at the property upon arrival -

You will receive an email regarding key collection and security code, when your final payment and security bond is paid.

4. PAYMENT A - CC - at time of booking

5. CANCELLATION - NON-REFUNDABLE

TRAVEL INSURANCE - Holiday plans can be disrupted & Management are not responsible for any injuries, illness or accidents or natural disasters that may occur prior to holiday or whilst staying at our property on holiday & we are aware that cancellation fees can be expensive. For this reason, we recommend you take out appropriate travel insurance cover when booking your holiday. It is generally inexpensive and offers valuable peace of mind.

Please see our recommendations: www.travelinsurancedirect.com.au