You're booking directly with LakeSong At Lennox Head - Pet Friendly

Booking Terms

If a guest cancels a confirmed booking more than 3 months prior to check in, the deposit will be returned less a $150 cancellation fee. Note the initial booking fee and any credit card charges are non-refundable.  If a guest cancels a confirmed booking less than 3 months prior to check in there is no refund
No refund is made on the unused portion of rent, if guests vacate the property prior to their departure date.

2. TRAVEL INSURANCE - Holiday plans can be disrupted & Management are not responsible for any injuries, illness or accidents or natural disasters that may occur prior to holiday or whilst staying at our property on holiday & we are aware that cancellation fees can be expensive. For this reason, we recommend you take out appropriate travel insurance cover when booking your holiday. It is generally inexpensive and offers valuable piece of mind. 
Please see our recommendation: