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Booking Terms

Cancellation Policy: 

Please provide notice of changes or cancellation to your booking in writing via email to

We will always try to minimize the cost of any variation to a booking, however some fees may apply:

  • Bookings cancelled more than 28 days prior to arrival will be charged 20% of the booking fee.
  • Bookings cancelled within 28 days prior to arrival will be charged 50% of the booking fee.
  • Bookings cancelled less than 7 days in advance of arrival or a No Show, no refund will be given, however the reservation may be rescheduled to another equivalent period subject to availability.
Guests are advised to take out comprehensive travel insurance to cater for any unforeseen circumstances.
Note - During the winter months traffic on the main access roads into Strahan maybe restricted due to extreme weather conditions (ice & snow).